I know Facebook and website gurus are just trying to help, but. . .

Facebook constantly leans on me to add more information to my author’s page. Among other things, they want a street address, a map, office hours, and a phone number. I can’t convince them that authors write from their houses and apartments and sure as hell don’t want anyone calling or stopping by.

I hear similar exhortations from website gurus: “If you don’t have a map showing directions to your place of business, prospective customers won’t take your company seriously.”

For one thing, an author is not a company. For another, do these gurus every look at authors’ websites and see them as no different than hardware stores? Or, are the guru’s really clueless, thinking (I guess) that authors should display addresses, maps, and sets of directions to help readers find their houses?

I just checked Madonna’s website. Her store is on line. My “stores” are bookstores since, like most authors, I don’t have a fulfilment center in the basement (partly because I don’t have a basement), much less a storefront. A lot of people around here sell produce from stands out in front of their houses, but I’m not sure that a “Boiled peanuts, okra, and books” approach would be worth the time.

Noticeably, Madonna doesn’t have a map on her website showing me how to get to her house.

My suggestion–though nobody sought it–is that Facebook and all those website gurus figure out how authors’ pages and sites work instead of advising us to do what is, frankly, stupid. An old joke comes to mind: “Question: What’s an expert.” “Answer: a (has been) drip under pressure.”

Meanwhile, I’m getting urgent messages from my website provider: “Crikey, Malcolm, haven’t you noticed that your whole website’s going down the toilet on February 20th?” I guess the powers that be haven’t noticed that I’ve deleted everything except for a boilerplate home page with alternative URLs for information about my books.

There’s plenty of room for a map to the nearest B&N store. Maybe that will get people off my back.

Malcolm

4 thoughts on “I know Facebook and website gurus are just trying to help, but. . .

  1. You’d think they’d have a variant for authors and bloggers who don’t sell physical commodities. It rather demonstrates how much they value their customers, eh? Not yours specifically.

    I must remember “an expert is a drip under pressure”. Very neat 🙂

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