My tame Facebook account has been suspended. I have no idea why. Most of the people on my friends list who get suspended are either saying risque things or proposing unpopular political ideas. You won’t see such things from me.
I’m offended that Facebook is acting as police, judge, and jury to kick me off the platform with no recourse (since they are asking me for a video selfie for the appeal process; I have no hardware or software for doing that.)
Most people can easily provide an acceptable selfie–or even a video–with their cell phones. I’m deaf: I don’t have a cell phone.
So, I will end up losing my account simply because Facebook apparently didn’t like a joke I posted.
Shame on you, Meta, for treating your customers like this.
–Malcolm
It’s absolutely ridiculous.
Ridiculous. Is there a friend nearby who could film such for you?
hello you can post on my site for free if you like.
Thanks Tim
My 70 year old mother – who has physical and cognitive impairments after surviving a stroke – just got suspended as well. We are struggling with the video authentication because she has an older computer with a poor camera and struggles to follow the head turning prompts in the video recording. She does not have a cell phone. We have been provided no explanation about the “Community Violation” in question, but we did receive an email concerning advertising from her business account. She does not have a business account – just a personal profile. Meta needs to do better!
I think the video selfie discriminates against the deaf who don’t have cell phones and also against people like your mom with older equipment.